bd222 Privacy Policy
This document gives a full account of how your personal information is collected on the bd222 platform, what it is used for, and how securely it is kept.
Introduction and Scope
This privacy policy applies to all members who use the bd222 website and related services. When you open an account on bd222, make a deposit, play games, or contact the support centre, certain information is collected from you. This policy keeps you fully informed about how that information is used and protected.
bd222 believes that protecting the privacy of personal information is a fundamental responsibility. We have therefore drawn up this policy so you know what information is collected, how it is used, and what rights you have. You are encouraged to read this policy together with our Terms and Conditions, as both documents together form the basis of your agreement with bd222.
This policy may be amended at any time. Members will be notified of significant changes by email or through the platform. Continued use of the platform after any change will be taken as your acceptance of the updated policy.
What Information We Collect
bd222 collects the following types of information to operate its services:
2.1 Registration and Identity Information
- Full name, date of birth, and nationality.
- Email address and mobile number.
- Username and password (in encrypted form).
- National ID card or passport details (at the time of account verification).
2.2 Financial Information
- bKash, Nagad, Rocket, and Upay account numbers (for deposits and withdrawals).
- Transaction history and amounts.
- Dates and status of deposits and withdrawals.
2.3 Usage and Technical Information
- IP address, browser type, and device information.
- Session duration on the platform and pages visited.
- Gaming history, bet amounts, and results.
- Cookie and local storage data (see the cookie policy below for details).
2.4 Communication Information
- Messages and requests sent via live chat or email.
- Records of complaints or feedback.
- Information provided for troubleshooting purposes.
Purpose of Using Your Information
bd222 uses the information it collects for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Registration, login, password recovery, and account verification. |
| Financial Transactions | Processing deposits, approving withdrawals, and issuing bonuses. |
| Service Improvement | Analysing the gaming experience to improve the platform. |
| Promotions and Offers | Sending relevant bonus and promotional information (with your consent). |
| Security | Detecting fraud, preventing unauthorised access, and protecting users. |
| Legal Obligations | Keeping records required to comply with applicable laws and regulations. |
| Customer Support | Resolving issues, processing requests, and managing communications. |
Your information will be used only for the purposes listed above. It will not be sold or rented to third parties for commercial purposes.
Disclosure and Third Parties
bd222 does not normally disclose your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
4.1 Service Provider Partners
Trusted partners are engaged for essential services such as payment processing, technology infrastructure, and cybersecurity. These partners are bound by strict confidentiality agreements.
4.2 Game Studios and Technology Providers
Game studios including Evolution, Pragmatic Play, JILI, and Spribe may receive the minimum session information necessary to operate their games on their own platforms. They may not use this information for any other purpose.
4.3 Legal Requirements
We may be obliged to disclose information pursuant to a court order, a lawful request from an investigating authority, or applicable law. Where possible, you will be notified in advance in such cases.
4.4 Fraud Prevention
Relevant information may be passed to designated authorities in connection with investigations into account fraud or financial misconduct.
Data Security Measures
Industry-standard technical and administrative measures are in place to protect your information on the bd222 platform.
SSL Encryption
SSL/TLS encryption is used on all connections to the bd222 website and mobile app, so that data cannot be read by third parties while in transit.
Password Hashing
User passwords are never stored directly — they are converted using an advanced hashing algorithm before being saved in the database.
Two-Factor Verification
OTP verification is activated for suspicious logins or financial activity, preventing unauthorised access.
Secure Server Infrastructure
Servers and databases are subject to regular security audits. Unauthorised access detection systems remain active around the clock.
No data security measure is one hundred percent guaranteed. For the security of your account, use a strong password and do not share your login details with anyone.
Data Retention Period
bd222 retains information only for as long as necessary. The retention policy for different types of information is set out below:
6.1 Active Accounts
All profile information, transaction history, and gaming records are retained for as long as your account remains active.
6.2 After Account Closure
Even after an account is closed or deactivated, financial transaction records are kept for a defined period as required by applicable law. This information is not used for any new purpose.
6.3 Technical Logs
IP logs, session data, and technical data are generally kept for a short period and deleted after security review.
Cookie Policy
bd222 uses cookies to make the website easier to use. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are necessary to maintain login sessions and ensure security. Disabling them will prevent the platform from working properly.
Functional Cookies
These cookies are used to remember your preferences, language settings, and certain account options.
Analytical Cookies
Anonymous statistics are collected to understand which parts of the platform are used most. No personal identity is revealed.
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause difficulties when accessing your account.
Your Rights
As a member of bd222, you have the following rights regarding your personal information:
8.1 Right to Information
You may ask at any time what information bd222 has collected about you and how it is being used.
8.2 Right to Correction
If any of your information is incorrect, you may request that it be corrected. This request can be made through the profile section of your account or via the support centre.
8.3 Right to Request Deletion
You may request deletion of information that is not legally required to be retained. Financial transaction records must be kept due to legal obligations, so deletion of those may not always be possible.
8.4 Right to Opt Out of Promotional Communications
If you do not wish to receive bonus or promotional messages, you can opt out in your account settings. Service-related essential messages may still be sent.
To exercise any of these rights, please contact the support centre. For more information about responsible gaming at bd222, including options for setting limits and managing your account, visit the Responsible Gaming page.
Protection of Minors
bd222 strictly follows an age verification policy. No person under the age of 21+ may use this platform. Date of birth is verified at registration, and proof of identity may be requested if needed.
If we become aware, or are informed, that a minor's information has been collected by mistake, the relevant account will be closed immediately and the associated information deleted.
Policy Changes and Updates
This privacy policy may be amended at any time based on changes to our services or legal requirements. Members will be informed of significant changes in the following ways:
- A notification will be sent to the registered email address.
- A brief notice will be shown when logging in to the platform.
- The date of change on this page will be updated.
If you continue to use the platform after a new policy takes effect, you will automatically be considered to have accepted the revised policy. You are therefore advised to visit this page regularly. If you have any questions about this policy, you may find answers in our FAQ section.
Contact and Complaints
If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact the bd222 support team:
bd222 Support Centre
Privacy-related complaints are generally reviewed within 7 working days and a reply is sent by email.